1. Introduction
LoopWar ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
By using our services, you consent to the data practices described in this policy.
2. Information We Collect
2.1 Personal Information
We may collect personally identifiable information that you voluntarily provide, including:
- Name and contact details (email, phone number, address)
- Company name and business information
- Payment and billing information
- Project requirements and specifications
- Communication preferences
2.2 Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address and device information
- Browser type and version
- Pages visited and time spent on pages
- Referring website addresses
- Operating system and device identifiers
- Cookies and similar tracking technologies
2.3 Information from Third Parties
We may receive information from:
- Analytics providers (Google Analytics, etc.)
- Payment processors
- Social media platforms (if you interact with us there)
- Business partners and referral sources
3. How We Use Your Information
We use the collected information for:
- Service Delivery: To provide, maintain, and improve our services
- Communication: To respond to inquiries, send updates, and provide customer support
- Billing: To process payments and send invoices
- Marketing: To send promotional materials (with your consent)
- Analytics: To understand how our services are used and improve user experience
- Security: To detect fraud and protect against security threats
- Legal Compliance: To comply with legal obligations and enforce our terms
4. How We Share Your Information
We do not sell your personal information. We may share information with:
4.1 Service Providers
Third-party vendors who assist us with:
- Cloud hosting (Google Cloud, AWS, etc.)
- Payment processing (Razorpay, Stripe, etc.)
- Email services and marketing tools
- Analytics and performance monitoring
4.2 Legal Requirements
We may disclose information if required by:
- Law enforcement or government agencies
- Court orders or legal processes
- Protection of our rights and safety
- Prevention of fraud or illegal activities
4.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
5. Data Security
We implement industry-standard security measures to protect your information, including:
- SSL/TLS encryption for data transmission
- Secure servers with firewalls and intrusion detection
- Access controls and authentication mechanisms
- Regular security audits and updates
- Employee training on data protection
However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences and settings
- Analyze website traffic and user behavior
- Provide personalized content and advertisements
- Improve website functionality
You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.
Types of Cookies We Use:
- Essential Cookies: Required for website operation
- Analytics Cookies: Help us understand usage patterns
- Marketing Cookies: Used for targeted advertising (with consent)
7. Data Retention
We retain your information for as long as necessary to:
- Provide our services to you
- Comply with legal obligations
- Resolve disputes and enforce agreements
- Maintain business records
Typical retention periods:
- Project data: Duration of project + 3 years
- Financial records: 7 years (as per Indian tax laws)
- Marketing data: Until consent is withdrawn
- Website analytics: 26 months (Google Analytics default)
8. Your Rights
You have the right to:
- Access: Request a copy of your personal information
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your data (subject to legal requirements)
- Opt-Out: Unsubscribe from marketing communications
- Data Portability: Receive your data in a structured format
- Object: Object to certain data processing activities
To exercise these rights, contact us at contact@loopwar.dev
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their privacy policies before providing any information.
10. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect information from children. If we become aware of such collection, we will delete it promptly.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.
12. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last Updated" date at the top indicates when the policy was last revised. We encourage you to review this policy periodically.
Material changes will be communicated via email or prominent notice on our website.
13. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Your Consent
By using our website and services, you consent to our Privacy Policy and agree to its terms. If you do not agree, please discontinue use of our services.
LoopWar